10 Most Frequently Asked Questions
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What is the service policy on repairs?
System Repair
Things to Do if Solar Does Not Work
- Check if the connecting wires are properly inserted.
- Whether the inverters are working.
- Just call support without tampering with any wiring or parts.
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Do not attempt to repair the Enphase Microinverter or Envoy. These devices contain no user-serviceable parts. If a device fails, the installer must contact Enphase customer service to obtain an RMA (return merchandise authorization) number and start the replacement process. Tampering with or opening the Enphase Microinverter will void the warranty.
Still have questions? Contact support and speak to our friendly customer support staff.
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Things to Do If Solar Not Work
[dt_sc_fancy_ul style=”tick” class=”skins large”]- Check if the connecting wires are properly inserted.
- Whether the inverters are working.
- Just call support without tampering with any wiring or parts.
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Still Having more questions and doubts?
Solar Zone power system’s pricing varies according to the location, size, government subsidies and local tariffs. Although there is likely to be a substantial savings in your total electricity costs, it cannot be as such guaranteed. Get in touch for a detailed estimate and your requirements. On signing the contract 50% of the Payment needs to be paid. Balance after the completion of the project.
Top 10 Questions?
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Common Questions Answered Here
[dt_sc_fancy_ul style=”double-arrow” class=”skins large”]- Should I buy or lease?
- Do I need the regular source of power also in addition to solar?
- What happens if I have to relocate?
- What is the limit of usage?
- What is the warranty period and what are covered?
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Your Home
[dt_sc_fancy_ul style=”tick” class=”skins large”]- Technical questions like inverters, backups and ups related.
- How is the wiring done?
- How long the power will last if there is no sunshine for 2 days?
- Will my AC and Motor work on Solar energy?
- What are the service charges?
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About Solar
[dt_sc_fancy_ul style=”double-arrow” class=”skins large”]- How does solar power work at night or when I’m not home?
- How long do solar panels last?
- Where can I find information on the solar energy industry?
- Where can I find a solar power diagram?
- What is a REC?
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Technology
[dt_sc_fancy_ul style=”tick” class=”skins large”]- What are solar inverters and how do they work?
- Is there an app for my solar energy system?
- How can I be prepared when the power goes out?
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Additional questions about solar energy?
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